Lead ServiceNow Developer

New

LightFeatherIT service management

Location: United States; Fully Remote (EST hours), EST hoursFull-TimeLead

Salary120,000 - 140,000 USD per year

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Job Details

Have 5+ years of experience as a ServiceNow Developer.
Have working knowledge of the ServiceNow suite, including Service Catalog, Service Portal, Reports, Incident, and Knowledge Base.
Demonstrate analytical and problem-solving skills as a developer.
Have competency with IT Service Management, Asset and Configuration Management, and ITIL/ITSM practices.
Have experience working on project teams using Agile/Scrum.
Have experience with system/software engineering lifecycle principles.
Have experience translating requirements into functional and technical solutions.
Have experience with application implementation and support and enterprise monitoring.
Have experience working with large data sets and performing data analysis/modeling.
ServiceNow Certified Application Developer (CAD) is preferred.

Design, configure, develop, and implement baseline and custom ServiceNow applications and enhancements.
Provide architectural input and maintain platform stability by following design and development standards.
Work across multiple instances and domains, supporting internal and external customers.
Use Agile/Scrum methodology to manage development work.
Advise functional and administrative teams on ServiceNow design, development, and best practices.
Collaborate with business, systems, and technology partners to develop business and systems requirements.
Script Business Rules, Script Includes, Client Scripts, ACLs, and Workflow Activities.
Facilitate and support the rollout of new ServiceNow applications and enhancements.
Analyze system performance issues and identify performance enhancements.

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