Entry Level CSR
A
American Income Life Insurance CompanyCustomer service
Source API remote eligibility restrictions: United StatesFull-TimeEntry
Salary not disclosed
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Job Details
- Experience
- No experience required; previous industry experience is not required.
- Required Skills
- Customer serviceTime ManagementComputer skills
Requirements
- Previous industry experience is not required.
- Communicate clearly and confidently.
- Enjoy interacting with and assisting people.
- Listen carefully and ask thoughtful questions.
- Stay organized and manage time effectively.
- Be dependable and follow through on commitments.
- Feel comfortable working independently.
- Use computers and virtual meeting platforms confidently.
- Be receptive to feedback and willing to learn.
- Have a positive, goal-oriented approach to work.
Responsibilities
- Connect with members through scheduled phone and video appointments.
- Learn about members’ circumstances and priorities.
- Present available benefit programs clearly.
- Respond to questions and provide personalized assistance.
- Help members navigate online applications and digital forms.
- Keep client information and documentation accurate.
- Manage appointment confirmations and follow-up communication.
- Participate in team meetings, coaching, and continued training.
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