Partner Success Manager
New
C
CapsLockDigital marketing
CanadaFull-TimeManager
Salary not disclosed
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Job Details
- Languages
- Fluent in English
- Experience
- 3+ years of relevant work experience, preferably in a lead generation agency.
- Required Skills
- Project ManagementData AnalysisMicrosoft OfficeNegotiationPresentation skillsLead GenerationGoogle WorkspaceAccount Management
Requirements
- Have 3+ years of relevant work experience; experience in a lead generation agency is preferred.
- Use data-driven decision-making and analyze data reports to communicate findings to clients.
- Have experience working with cross-functional teams.
- Be proficient with Microsoft Office and Google software tools.
- Communicate with C-level executives and deliver presentations.
- Have experience building and refining internal sales processes.
- Demonstrate negotiation, organizational, and time-management skills.
- Manage budgets and project plans efficiently.
- Manage schedules and frequent meetings.
- Work independently and remotely in a fast-paced, changing environment.
- Communicate fluently in English, orally and in writing.
- Manage multiple client needs against tight deadlines.
Responsibilities
- Manage and grow positive client relationships.
- Provide weekly client status updates, capture action items, share information across teams, and manage expectations.
- Monitor timelines and progress on client projects and develop project timelines.
- Ensure clients understand processes and adjust plans where necessary.
- Develop workflows between internal teams and troubleshoot issues.
- Facilitate the transition of new clients to lead generation campaigns.
- Build collaborative relationships with Analytics, Creative, IT, and Media Buying teams.
- Maintain knowledge of client businesses, KPIs, and historical activity.
- Work with the data team to forecast and track assigned account metrics, including sales results and forecasts.
- Monitor industry trends and learn industry best practices.
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