Medical Office Manager
M
Manske Mobile MedicineHealthcare Administration
Philippines. Nicaragua. Colombia. Peru. Honduras. El Salvador, 8:00 AM–5:00 PM PSTFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 3+ years
- Required Skills
- Process improvement
Requirements
- 3+ years of experience in medical administration, healthcare operations, or medical office management.
- Hands-on experience with prior authorizations.
- Experience with insurance verification processes.
- Experience managing referrals, patient forms, and medical records.
- Strong understanding of U.S. healthcare administrative processes.
- Proficiency with back-office workflows, including documentation and faxing.
- Excellent spoken and written English communication skills.
- Ability to communicate clearly and patiently with elderly patients.
- Strong organizational, follow-up, and problem-solving skills.
- Experience with Elation EMR (preferred).
- Experience with Spruce or similar healthcare communication platforms (preferred).
- Experience with Hint or similar healthcare/payment platforms (preferred).
- Experience creating KPIs, SOPs, and workflows (preferred).
Responsibilities
- Handle prior authorizations and follow up on authorization requests.
- Perform insurance verification to confirm patient coverage and benefits.
- Process and coordinate referrals and related medical documentation.
- Request, organize, and maintain electronic medical records.
- Manage faxing, document transmission, and administrative follow-up.
- Organize and process patient forms, ensuring all documentation is completed accurately.
- Establish, document, and improve administrative standard operating procedures (SOPs) and workflows.
- Coordinate administrative activities across systems like Elation, Spruce, and Hint.
- Communicate clearly and patiently with patients, including elderly populations.
- Develop tracking systems and KPIs to improve operational efficiency.
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