Behavioral Health Front Desk & Patient Coordinator
New
W
Winning AssistantsBehavioral Health
Philippines, 2:00 PM – 6:00 PM EDT, Monday through FridayPart-TimeEntry
Salary5 - 6 USD per hour
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Job Details
- Languages
- English
- Required Skills
- HR Management
Requirements
- Previous experience in medical, behavioral health, or healthcare administrative settings.
- Strong proficiency in spoken and written English.
- Excellent communication, organizational, and interpersonal skills.
- Ability to maintain confidentiality of sensitive patient information.
- Comfort with administrative workflows and learning new tools such as ChatGPT.
- Reliable laptop/desktop with a stable internet connection (minimum 25 Mbps).
- Noise-canceling headset and working webcam for video meetings.
- Must be available during 2:00 PM – 6:00 PM EDT, Monday through Friday.
- Ability to submit NBI Clearance and/or Local Police Clearance prior to onboarding.
Responsibilities
- Answer and manage incoming patient calls and voicemails professionally.
- Coordinate appointments and manage schedules for multiple providers.
- Perform client intake and enter information accurately into SimplePractice.
- Verify patient insurance coverage and benefits.
- Assist with provider credentialing documentation and tracking.
- Process monthly billing for specialized service contracts.
- Maintain electronic patient records and administrative templates.
- Provide general administrative support to the practice owner.
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