Product Operations Associate
New
U
UJVLuxury Travel
Cuba, Nicaragua, Ecuador, Uruguay, República Dominicana, Venezuela, Perú, Costa Rica, Guatemala, Chile, Paraguay, Colombia, Honduras, Argentina, Bolivia, Mexico, Brazil, El Salvador, Guyana, PanamáFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Full professional fluency in English (written and verbal)
- Experience
- 1–2 years
- Required Skills
- Product OperationsMicrosoft ExcelRESTful APIsGoogle Workspace
Requirements
- 1–2 years in hotel product setup, travel agency operations, or inventory management.
- Degree in Tourism, Business, or Tech is a plus.
- Experience interpreting and troubleshooting XML data feeds or API connectivity issues.
- Advanced Excel proficiency (Pivot Tables, VLOOKUPs).
- Familiarity with Google Workspace.
- Familiarity with GDS (Amadeus, Sabre) or CRS/CMS tools is highly valued.
- Full professional fluency in English (written and verbal) for business emails and hotel partner communication.
- High level of independence, strong multitasking abilities, and exceptional attention to detail.
Responsibilities
- Serve as the primary contact for the onboarding, verification, entry and management of supplier details, including hotel markup, travel advisor commissions, room data, fees, and more.
- Ensure the accurate and timely entry of product information into UJV’s database.
- Collaborate with the sales agents, answering inquiries about supplier details and resolving issues related to booking discrepancies.
- Manage content updates such as general information, itinerary descriptions, and terms & conditions.
- Work closely with suppliers and internal departments to troubleshoot and resolve operational issues.
- Conduct quality assurance (QA) checks to verify the accuracy of data consumed, and entered and provide solutions to potential discrepancies.
- Manage special projects as assigned by supervisors, aimed at improving processes and operational efficiency.
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