Quality Assurance Operator (Live-streaming)
New
S
Scale Talent ManagementTalent Management
BrazilContractMiddle
SalaryCompetitive compensation with performance-linked incentives.
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Job Details
- Experience
- 1–3 years
- Required Skills
- Data AnalysisMicrosoft ExcelComplianceQuality AssuranceGoogle WorkspaceAsanaReporting
Requirements
- 1–3 years of experience in operations, quality control, or administrative support.
- Strong attention to detail, consistency, and data accuracy.
- Excellent communication skills with the ability to report findings clearly and professionally.
- Ability to manage multiple daily reports across departments.
- Proficient in digital tools such as Asana, Google Workspace, and Excel.
- Ability to review sensitive content in a professional and objective manner.
- Understanding of privacy and confidentiality best practices.
- Experience in digital marketing, creator management, or streaming QA roles (preferred).
Responsibilities
- Monitor and verify that daily marketing and streaming checklists are completed accurately.
- Ensure models’ pre-stream and post-stream processes follow agency guidelines.
- Track live stream performance quality and note operational or behavioral irregularities.
- Review and validate adherence to marketing strategies, posting schedules, and engagement rules.
- Identify gaps in compliance with company SOPs and report issues promptly.
- Prepare and submit daily QA checklists and performance summaries.
- Maintain accurate documentation of stream reports, strategy adherence, and corrective actions.
- Collaborate with Talent and Relationship Management teams to ensure transparency of talent performance.
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