Call Centre Representative
New
M
MCIBusiness Services
CanadaFull-TimeEntry
Salary not disclosed
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Job Details
- Required Skills
- Customer serviceMultitasking
Requirements
- Must be 18 years or older.
- High school diploma or equivalent required.
- Ability to begin work immediately.
- Previous call center or customer service experience is a plus.
- Strong communication and multitasking skills.
- Comfortable working independently in a remote environment.
- Reliable internet connection and a quiet workspace.
- Willing to submit to a background/security investigation.
Responsibilities
- Handle inbound and/or outbound customer calls.
- Provide accurate information and resolve customer concerns.
- Maintain professionalism and empathy in every interaction.
- Record call details and customer feedback in the system.
- Meet performance goals and adhere to call center protocols.
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