Key Account Performance Manager – National
New
T
Townsquare MediaDigital Advertising
This is a remote positionFull-TimeMiddle
SalaryBase Pay Range: $80,000 — $85,000 USD; Total Compensation Range: $100,000 — $115,000 USD
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Job Details
- Experience
- 4+ years of experience supporting digital media, key accounts, or national/strategic advertisers
- Required Skills
- Data AnalysisCustomer serviceAccount Management
Requirements
- 4+ years of experience supporting digital media, key accounts, or national/strategic advertisers.
- Familiarity with paid search, paid social, programmatic, or multi-channel campaigns.
- Strong understanding of digital strategies and KPIs across different industries and sales cycles.
- Ability to interpret performance data and translate findings into actionable, client-facing insights.
- Strong relationship-building, presentation, and communication skills.
- Highly organized with the ability to manage a portfolio of high-value accounts simultaneously.
- Proactive, consultative mindset with enthusiasm for client growth.
- Experience working directly with sophisticated advertisers and key client stakeholders preferred.
- Experience working within Home Services, Legal, or QSR verticals strongly preferred.
Responsibilities
- Serve as the primary post-sale client-facing contact to drive retention, satisfaction, and long-term growth.
- Develop a deep understanding of each client's business, industry, goals, and competitive landscape to inform digital strategy.
- Lead the strategic direction of client campaigns with a focus on business outcomes and revenue growth.
- Facilitate clear communication between clients and internal teams to maintain alignment on goals, deliverables, and performance.
- Coordinate with Campaign Managers, Search Strategists, and Buyers to ensure proper campaign setup and launch.
- Monitor high-level campaign performance and provide proactive, data-backed recommendations to clients.
- Conduct regular performance reviews and identify upsell or cross-sell opportunities to drive incremental investment.
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