Clinical Consultant
B
BaxterMedical Devices
United StatesFull-TimeMiddle
Salary88,000 - 121,000 USD per year
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Job Details
- Experience
- Minimum of two years
- Required Skills
- SalesforceMicrosoft OfficeAccount Management
Requirements
- Bachelors degree preferred.
- Minimum of two years of experience in critical care, emergency department, post-anesthesia, telemetry unit, or other related health practice.
- Experience as an educator in training medical and non-medical personnel, either through formal staff development or preceptor program.
- Knowledge of cardiac arrhythmia, hemodynamic, pulmonary artery, and cardiac output monitoring.
- Excellent oral, written, interpersonal, and presentation skills.
- Excellent organization skills.
- Experience as an educator or public speaker.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
- Proven ability to build relationships with people easily yet work independently and be self-motivated.
- Ability to travel 80% to hospital and clinical settings, overnights required.
Responsibilities
- Work directly with sales team during the sales cycle and participate in presales activities (onsite meetings, conference calls, demonstrations, etc.) and clinical evaluations.
- Provide clinical assistance and customer training regarding intended use of the vitals and cardiology product lines and conduct post-training follow-up with customer.
- Provide account management support by identifying potential or actual customer complaints/issues and act as a liaison between sales team and customer to reach problem resolution.
- Identify training needs within the sales force and work directly with marketing teams to develop training plans and provide new or refresh training where necessary.
- Identify needs and gather customer suggestions for product enhancements and collaborate with business and project management in making product enhancement recommendations.
- Maintain detailed records of training and customer communication, providing updates to Salesforce.com and clinical manager.
- Participate in clinical on-call program which requires employee to support customers for clinical calls on a one-week rotational basis (Mon-Fri).
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