Web Product Owner

G
Global KnowledgeProfessional Training
Remote - South Africa (with flexibility to cross over to US time zones when required), Usually UK time zone, with flexibility to cross over to US time zones when required.Full-TimeMiddle
Salary not disclosed
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Job Details

Experience
5+ years
Required Skills
Product ManagementSalesforceGoogle AnalyticsSEO

Requirements

  • 5+ years of experience in web product management, digital operations, or a closely related discipline.
  • Experience within a B2B, non-SaaS, or professional training/education environment.
  • Demonstrated ability to manage complex, multi-region web properties.
  • Hands-on experience with CMS platforms (Sitecore CMS highly desired).
  • Working knowledge of ERP data integrations and ability to document technical requirements.
  • Proficiency with Google Analytics (GA4) and Salesforce reporting.
  • Proven experience managing external agency partners, including scoping and project management.
  • Strong understanding of SEO, AEO, site architecture best practices, and CRO methodology.
  • Strong organizational skills for managing priorities across a globally distributed team.

Responsibilities

  • Define and maintain the product roadmap for globalknowledge.com, prioritizing initiatives based on business impact and user experience.
  • Own website information architecture, navigation, and alignment with buyer journeys.
  • Lead conversion rate optimization (CRO) initiatives and A/B testing programs.
  • Manage functional requirements for data flows between the website and backend ERP systems (Dynamics 365 and BAPS).
  • Define and maintain a web KPI framework, reporting metrics to senior leadership.
  • Serve as the marketing lead for web hosting and development agency partners, managing project timelines and technical briefs.
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