Medical Administrative Assistant
R
Rising Medical Solutions, IncHealthcare
Chicago, Illinois, United StatesFull-TimeMiddle
Salary$19.00-23.00
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Job Details
- Required Skills
- SharePointMicrosoft ExcelCustomer serviceTime ManagementData entry
Requirements
- Bachelor’s degree, or an Associate's/Certification with professional experience.
- Strong computer and internet skills (MS Word, Outlook, Excel).
- Basic knowledge of or ability to learn medical terminology.
- Ability to research evidence-based guidelines.
- Proficient verbal/telephone and written communication skills.
- Efficiency and ability to maintain rapid workflow.
- Aptitude for learning, organization, and following systems/procedures.
- Time-management, planning, and prioritization skills.
- Ability to multi-task in a fast-paced environment.
- Ability to work independently and as part of a team.
- Ability to express empathy with injured and/or disabled people.
- Experience with workers' compensation or disability is a plus.
- Experience in disciplines such as CNA, Medical Assistant, Physical Therapy Aide, or Medical Office Manager is a plus.
Responsibilities
- Manage and/or assign files to appropriate staff members and initiate contacts with employers, clients, claimants, and medical providers.
- Set up files in systems and assign tasks to nursing staff.
- Facilitate and schedule appointments, keeping all stakeholders informed of updates, delays, or issues.
- Maintain electronic and paper files and obtain authorizations for medical information release.
- Interface with inter-disciplinary providers such as PT, diagnostic, and psychology teams.
- Identify, maintain, and update participating provider lists.
- Utilize SharePoint for case risk evaluation and document activities in the database.
- Answer and direct incoming calls and process documents via computer, copier, and scanner.
- Screen re-open files to categorize requests appropriately.
- Perform basic invoicing and engage in ongoing training to improve job skills.
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