Senior Business Process Analyst
New
J
JobgetherBusiness Analysis
Based in the United StatesFull-TimeSenior
Salary102,000 - 138,000 USD per year
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Job Details
- Experience
- At least 3 years of experience
- Required Skills
- Project ManagementAgileBusiness AnalysisSCRUMJiraConfluenceProcess improvement
Requirements
- Bachelor’s degree or an equivalent combination of education and relevant professional experience.
- At least 3 years of experience in project management, business analysis, Agile delivery, or a closely related discipline.
- Demonstrated experience managing project schedules, tracking delivery, gathering requirements, developing user stories, and coordinating cross-functional initiatives.
- Strong hands-on proficiency with Jira and Confluence for project management, requirements tracking, workflow management, and documentation.
- Practical knowledge of Agile methodologies, including Scrum and Kanban, with experience facilitating ceremonies.
- Strong business analysis and process improvement skills with the ability to translate complex needs into actionable requirements.
- Strong project organization, prioritization, risk management, and problem-solving abilities.
- Excellent written and verbal communication skills for working with technical and non-technical stakeholders.
- Ability to work independently in a remote environment while contributing to cross-functional teams.
- Experience using AI tools to enhance productivity is advantageous.
- Familiarity with ITIL or other process improvement frameworks is preferred.
- Experience with refugee and immigrant populations or social programs is preferred.
Responsibilities
- Lead day-to-day project management activities, including schedules, milestones, dependencies, risks, issues, action items, and delivery roadmaps.
- Track work across Scrum and Kanban teams using Jira, maintaining dashboards, status reports, and project documentation.
- Facilitate Agile ceremonies such as sprint planning, backlog refinement, daily standups, sprint reviews, and retrospectives.
- Monitor Agile performance indicators such as velocity, burndown, capacity, and workflow metrics to address delivery risks.
- Gather, document, and validate business and functional requirements, translating stakeholder needs into user stories and acceptance criteria.
- Analyze end-to-end business processes to identify opportunities for optimization, automation, and reengineering.
- Collaborate with cross-functional subject matter experts, technical teams, and operations staff to deliver effective solutions.
- Maintain structured documentation and traceability in Confluence for project artifacts and reporting.
- Establish repeatable project workflows, governance practices, and documentation standards.
- Leverage AI tools to support project tracking, workflow automation, and documentation management.
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