Hotel Customer Support Coordinator
New
D
Destination CareersHospitality
CaliforniaFull-Time
Salary45,000 - 65,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Customer serviceResearch
Requirements
- Strong customer service and interpersonal skills
- Clear written and verbal communication
- Excellent attention to detail and organization
- Ability to research and compare information online
- Comfortable learning new reservation platforms and systems
- Ability to manage multiple requests and follow through independently
- Must be 18 years of age or older
- Reliable computer and internet access
Responsibilities
- Assist clients with hotel and resort research based on their preferences, dates, and budget
- Review available accommodations, property features, and reservation options
- Support clients with hotel booking and confirmation details
- Communicate important reservation information and updates clearly
- Assist with questions, modifications, and other reservation-related needs
- Research property locations, amenities, room options, and available services
- Maintain accurate client preferences and reservation records
- Provide timely follow-up throughout the planning and booking process
- Utilize online booking platforms and approved industry resources
- Deliver professional and courteous customer support
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