Senior BPM Engineer / Systems Analyst
New
E
Emerging TravelIT, Analytics
Portugal. Cyprus. Georgia. Bulgaria. PolandFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- SQLKafkaREST APIJSON
Requirements
- 3+ years of hands-on experience with production BPM engines.
- End-to-end design and deployment of executable BPMN/DMN processes.
- Solid experience with Camunda 7/8 in production environments.
- Expert knowledge of BPMN 2.0, DMN, and FEEL.
- Proven experience in integrations via REST API, JSON, and message brokers (Kafka).
- Understanding and interest in modern AI/LLM solutions.
- Ability to independently gather and clarify technical requirements.
- Ability to work closely with both business stakeholders and technical teams.
- Strong communication and collaboration skills.
- Experience in customer support or operational business automation (nice to have).
- SQL skills for data validation and analysis (nice to have).
- Experience with prompt engineering and no-code/low-code AI platforms (nice to have).
Responsibilities
- Design and implement BPMN processes and DMN decision tables in Camunda 8 for customer support automation.
- Configure and maintain logic and prompts in no-code AI platforms, including voice bots and LLM classifiers.
- Support and debug active automation scenarios in Camunda Operate.
- Deliver quick fixes and improvements in production environments.
- Integrate processes with internal and external systems via REST API, JSON, and Kafka.
- Collaborate cross-functionally with product, technical, and analytics teams.
- Adopt and champion new technologies and promote a culture of automation.
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