Senior ServiceNow Technical Consultant - Workflows
New
N
NTT DATAIT Consulting
IndiaFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- JavascriptServiceNow
Requirements
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
- 5+ years of hands-on experience with ServiceNow platform development and administration.
- Proven track record of successful ServiceNow implementations in enterprise environments.
- Required Certifications: CAS and at least 3 CIS (Any) and CAD (for Senior level).
- Strong understanding of ServiceNow architecture and data model.
- Proficiency in JavaScript, GlideScript, Flow Designer, and ServiceNow Studio.
- Experience with Agile methodologies and DevOps practices.
- Excellent communication, presentation, and stakeholder management skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
Responsibilities
- Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules.
- Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions.
- Provide technical leadership and mentorship to junior consultants and developers.
- Customize and configure ServiceNow applications using best practices and maintain platform integrity.
- Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools.
- Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.
- Stay current with ServiceNow releases and proactively recommend platform enhancements.
- Support pre-sales activities including solutioning, demos, and proposal development.
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