DAI Subject Matter Expert
B
BizFirstFederal Consulting
United StatesFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- Ten (10) years
- Required Skills
- Data AnalysisReporting
Requirements
- Bachelor’s degree in a related discipline.
- Ten (10) years of experience with DAI (Oracle Financials).
- Proven experience in Tier 1 helpdesk support, issue triaging, and ticket management.
- Excellent verbal and written communication skills.
- Strong organizational and time management skills.
- Ability to work independently and collaboratively in a team environment.
- Detail-oriented with strong problem-solving capabilities.
- Experience with DAI modules (Budget to Report, Cost Accounting, Procure to Pay, Oracle Time and Labor, OAS, Order to Cash) is preferred.
Responsibilities
- Apply technical expertise to provide Tier 1 helpdesk support (triage) and ticket management.
- Develop training materials for end users.
- Prepare Bi-Weekly Metrics and Progress Reporting.
- Create monthly communication tools, including newsletters, user tips, and system updates.
- Resolve issues and escalate complex problems as necessary.
- Enhance user awareness and adoption of DAI and related modules.
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