Bilingual Interpreter (English <> Haitian Creole)
T
TransPerfectLanguage Services
United StatesFull-TimeEntry
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- English, Haitian Creole
- Required Skills
- MS OfficeActive listening
Requirements
- High school diploma or equivalent (required); college education preferred
- Fluency in English and Haitian Creole, with B2+ proficiency or higher
- Ability to pass a language and interpreting skills assessment
- Minimum of 6 months of call center, customer service, or interpreting experience
- Strong verbal communication, bilingual accuracy, and ethical decision making
- Proven ability to think clearly and act professionally in fast moving, emotionally complex situations
- Strong sense of professional responsibility, integrity, and time management
- Comfortable with assertive communication and session control
- Basic computer skills, including typing and MS Office navigation
- Desktop or laptop computer (Windows 10+ or macOS Big Sur+) with 16GB RAM and webcam
- Quiet, distraction-free workspace conducive to active listening
- Stable home broadband internet connection (minimum 30 Mbps download / 10 Mbps upload)
Responsibilities
- Provide consecutive interpretation services between English and Haitian Creole across various industries (medical, legal, customer service, etc.)
- Ensure complete accuracy, clarity, and neutrality in interpretation—preserving tone, intent, and emotion
- Maintain confidentiality and impartiality at all times
- Manage call flow professionally, including respectfully intervening when clarification is needed
- Demonstrate emotional intelligence, especially in high-pressure or emotionally charged interactions
- Apply short term memory retention, active listening, and note taking techniques to manage longer exchanges
- Remain strictly within the interpreter’s role without offering personal opinions or advice
- Participate in ongoing training, coaching, and feedback sessions to maintain and enhance performance
- Utilize basic computer tools (MS Office, internal platforms) to effectively manage calls and log activity
View Full Description & ApplyYou'll be redirected to the employer's site
