Operational Excellence and Process Manager
New
S
SylloLegal Tech
Remote, USAFull-TimeManager
Salary$120K-160K
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Job Details
- Experience
- 5+ years in operational excellence, process management, business operations, or management consulting within high-growth tech environments.
- Required Skills
- Business OperationsDocumentationChange ManagementSlackNotion
Requirements
- 5+ years in operational excellence, process management, business operations, or management consulting within high-growth tech environments.
- Proven track record designing and implementing cross-functional processes, reporting cadences, and internal communication standards.
- Experience creating structured documentation hubs and knowledge management systems for distributed workforces.
- Demonstrated ability to streamline operational workflows without introducing heavy administrative burdens.
- Bachelor's degree in business, management, or a related field, or equivalent practical experience.
- Strong communication ecosystem strategy experience, specifically with Slack, Notion, and async tools.
- Sharp analytical mindset for root-cause problem solving.
- Ability to build trust and alignment with department leads across the company.
Responsibilities
- Identify organizational pain points and design structural, repeatable fixes across team workflows.
- Refine internal communication protocols, Slack channel structures, and async cadences to decrease noise and boost clarity.
- Structure lightweight weekly reporting mechanisms and operational cadences that keep leadership and teams aligned.
- Address documentation gaps by creating accessible, centralized knowledge hubs across company functions.
- Continually audit processes to remove administrative friction, ensuring operational structures stay lean and adaptable as we scale.
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