Manager, BSA/AML Operations – Alerts

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PathwardFinancial Services
RemoteFull-TimeManager
Salary$72,000 – $120,000
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Job Details

Required Skills
ComplianceRisk Management

Requirements

  • Bachelor's degree.
  • Professional certifications such as CAMS (preferred).
  • Solid experience in BSA/AML operations within a regulated financial institution.
  • Expertise in transaction monitoring and SAM alert review.
  • Demonstrated experience leading or supervising analysts.
  • Working knowledge of Actimize and FCRM transaction monitoring systems.
  • Experience managing alert queues, SLAs, and staff capacity.
  • Understanding of funds flows and typologies related to prepaid cards, tax products, merchant acquiring, and digital payments.
  • Strong analytical, communication, and organizational skills.
  • Ability to translate operational data into clear, risk-focused narratives.

Responsibilities

  • Provide direct supervision of analysts responsible for SAM alert review, triage, disposition, and escalation activities.
  • Manage alerts generated through Actimize and FCRM transaction monitoring systems.
  • Oversee operational performance regarding alert volumes, aging, dispositions, and regulatory responsiveness.
  • Partner with Cases, Compliance, Technology, Data Analytics, and Assurance functions as a first-line leader.
  • Develop and maintain BSA/AML policies, procedures, and controls for the alert function.
  • Lead, coach, and develop analysts through feedback and performance management.
  • Compile and report key risk indicators (KRIs) and key performance indicators (KPIs) for management and Board reporting.
  • Support root cause analysis for operational issues and recommend risk-based remediation actions.
  • Support tuning and optimization of SAM rules and scenarios in partnership with technical teams.
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$72,000 – $120,000
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