Sr. ROI Medical Records Specialist
New
S
SharecareDigital Healthcare
United States, 3:00 PM - 11:30 PM EDTFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- Minimum of 2 years' ROI fulfillment experience with Sharecare HDS or 3 years' of external ROI experience
- Required Skills
- Microsoft OfficeHIPAA
Requirements
- High School Diploma or GED.
- Minimum of 2 years' ROI fulfillment experience with Sharecare HDS or 3 years' of external ROI experience.
- Advanced knowledge of multiple EMR platforms and ROI request types.
- Proficiency in Microsoft Office applications.
- Strong documentation, communication, and customer service skills.
- Strong organizational and multitasking skills.
- Proven ability to maintain productivity, utilization, and quality performance standards.
- Strong interpersonal and problem-solving skills.
- Ability to sit or stand for extended periods.
- Physical capacity to lift and carry up to 25 lbs.
- Maintain current HIPAA certification annually.
Responsibilities
- Process ROI requests from facilities timely, accurately, and in accordance with established procedures and quality standards.
- Validate requests and authorizations for medical record releases based on company policy and legal guidelines.
- Perform quality checks on all work to assure accuracy, confidentiality, and correct billing of all released records.
- Deliver outstanding customer service by being attentive, respectful, and responsive to client needs.
- Maintain up-to-date knowledge of applicable state laws and fee structures.
- Handle confidential information with integrity and professionalism while ensuring efficient, accurate record release.
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