Senior Monitoring/Observability Architect

New
M
MakparInformation Technology
Remote, US-BasedFull-TimeSenior
Salary not disclosed
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Job Details

Experience
Minimum 8 years of professional experience
Required Skills
ServiceNowDatadog

Requirements

  • Minimum 8 years of professional experience in enterprise monitoring, observability, or APM engineering, including architecture and integration work.
  • Bachelor's degree in Computer Science, Information Systems, Business, Engineering, or another related technical discipline.
  • Proven ability to lead cross-functional technical teams and third-party partners through complex architecture implementations.
  • Extensive cross-industry experience delivering complex solutions and technical problem solving.
  • Strong presentation and stakeholder-management skills.
  • Experience briefing senior leadership on solution design and project outcomes.
  • Experience developing proposal and bid strategies for large-scale, enterprise-level engagements.
  • Hands-on experience with monitoring and observability platforms such as Splunk, AppDynamics, DataDog, or the Elastic Stack.
  • Experience integrating monitoring solutions with ServiceNow and CMDB.

Responsibilities

  • Lead technical strategy and solution design for monitoring platforms and integrations (e.g., Splunk, AppDynamics, DataDog, ElkStack, or equivalent).
  • Define implementation patterns for telemetry ingestion, alerting, dashboarding, and ITSM integration with ServiceNow and CMDB.
  • Produce architecture artifacts and technical standards for systems-wide practice solutions.
  • Provide technical leadership for a segment of large projects, applying best practice models and methods.
  • Lead team members, third parties, and technology counterparts in the implementation of architecture solutions.
  • Conduct customer system-wide technical needs analysis and research existing systems infrastructure.
  • Assist in the development of proposal and bid strategies for enterprise-level engagements.
  • Facilitate knowledge transfer and present results to senior management.
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