Senior Technical Requirements Analyst
New
M
MakparInformation Technology
Remote, US-BasedFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- Five (5)+ years
- Required Skills
- ServiceNow
Requirements
- Five (5)+ years of experience supporting the delivery of complex IT solutions across infrastructure, platforms, and enterprise applications.
- Demonstrated ability to work across engineering, architecture, and operations teams to drive technical outcomes.
- Strong understanding of system integration, platform capabilities, and service delivery within enterprise environments.
- Strong communication skills with the ability to translate technical concepts to non-technical stakeholders.
- Bachelor's degree in Computer Science, Information Systems, Business, Engineering, or another related technical discipline.
- Prior experience supporting federal government IT programs (preferred).
- Familiarity with enterprise monitoring or observability platforms and ITSM tools such as ServiceNow (preferred).
Responsibilities
- Collaborate with engineering and architecture teams to align technical requirements, and support solution design and integration activities.
- Ensure delivered capabilities meet performance, reliability, and security expectations.
- Contribute to technical planning, validate requirements, and support the execution of platform enhancements and deployments.
- Monitor technical dependencies, identify risks and constraints within the environment, and help drive resolution of technical issues impacting delivery.
- Support continuous improvement by identifying opportunities to optimize system performance, enhance automation, and improve operational efficiency across supported platforms.
- Work closely with stakeholders to ensure solutions align with enterprise architecture and operational standards.
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