Remote Benefits & Client Support Representative
New
A
American Income LifeCustomer Service
Bellevue, Washington, United States. Boston, Massachusetts, United States. Atlanta, Georgia, United States. Dallas, Texas, United States. Portland, Maine, United States. New Jersey, New Jersey, United StatesFull-TimeEntry
Salary not disclosed
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Job Details
- Experience
- No previous experience is required.
- Required Skills
- Customer serviceInterpersonal skillsClient relationship management
Requirements
- Excellent communicator with strong interpersonal skills
- Self-motivated and willing to learn
- Positive, professional, and dependable
- Comfortable working independently in a remote environment
- Organized and able to manage appointments and client follow-ups
- Interested in developing professionally and growing into leadership opportunities
Responsibilities
- Meet virtually with clients to discuss available benefit options
- Help individuals and families understand and enroll in eligible programs
- Provide professional, friendly customer service
- Build and maintain strong client relationships
- Coordinate client appointments and maintain accurate records
- Follow established processes and systems with support from experienced mentors
- Participate in weekly coaching, team meetings, and professional development
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