Technical Project Manager
New
U
UpsunCloud Infrastructure
Remote • CanadaFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- Project ManagementJiraLinuxDevOpsStakeholder management
Requirements
- 3+ years managing technical projects, program coordination, or customer delivery.
- Experience in software, cloud infrastructure, or DevOps environments.
- Proven ability to manage both formal enterprise client expectations and fast-moving scale-up environments.
- Foundational technical literacy in cloud infrastructure, web hosting, Linux, and containers.
- Comfort navigating ambiguity and creating accountability without over-engineering processes.
- Excellent written and verbal communication skills for engaging with enterprise customers and senior stakeholders.
- Ability to effectively bridge workflows across project management tools like Linear and Jira.
Responsibilities
- Serve as the primary coordination point for strategic partners, leading status updates and managing expectations.
- Sync and maintain issue trackers like Jira and Linear to ensure accurate project progress.
- Break down customer requests and post-incident follow-ups into clear, prioritized tasks for SRE, Security, and Product teams.
- Track project milestones, identify cross-team dependencies, and flag delivery risks across infrastructure and capacity planning initiatives.
- Handle routine stakeholder meetings and project administration to protect SRE focus time.
- Establish flexible, pragmatic project tracking practices to evolve internal workflows.
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