Client Services Specialist
New
T
The Periscope GroupHealthcare Consulting
Must reside in Florida, North Carolina, Ohio, Pennsylvania, South Carolina, Texas, Nevada or Virginia, 1:30 PM to 10:00 PM EST, including rotating weekends and some holidaysFull-TimeEntry
Salary$23-$25 per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- Bilingual English/Spanish preferred
- Experience
- At least one year of experience with computer data entry and database management preferred
- Required Skills
- Customer serviceData entry
Requirements
- High school diploma or equivalent
- At least one year of experience with computer data entry and database management preferred
- Excellent verbal and written communication skills
- Outstanding interpersonal and customer service skills
- Superb organizational skills with strong attention to detail
- Ability to work independently with minimal supervision
- Flexibility to adapt to shifting priorities and schedules as needed
- Ability to communicate effectively with internal and external customers at all organizational levels
- Capability to follow instructions delivered via phone, email, or portal system
- Proficiency with Microsoft Office 365
- Reliable internet access and ability to work from home
- Must reside in Florida, North Carolina, Ohio, Pennsylvania, South Carolina, Texas, Nevada or Virginia
Responsibilities
- Oversee daily workflow functions for Periscope requests and assessments
- Manage and update administrative databases to distribute information to internal and external parties
- Assist health plan partners and clients with service requests
- Provide scheduling support for evaluating therapists
- Maintain accurate record keeping of client communications
- Respond to and resolve administrative inquiries promptly
- Review and interpret medical documents, verifying information as needed
- Assist with data entry and maintain data integrity
- Serve as the primary point of contact for health plans and therapists
- Maintain strict patient confidentiality in compliance with HIPAA
View Full Description & ApplyYou'll be redirected to the employer's site
