Associate Director- Product Manager (Retail)

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Tiger AnalyticsAnalytics Consulting
Dallas, Texas, United StatesFull-TimeManager
Salary not disclosed
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Job Details

Experience
5+ years
Required Skills
AWSAgileGCPKafkaAzureRESTful APIsMicroservices

Requirements

  • 5+ years of experience as a TPM, Technical Product Manager, or Engineering Lead in Retail, E-commerce, or Consumer Tech.
  • Solid technical understanding of Loyalty/Rewards ecosystems (points ledgers, member tiers, dynamic perks).
  • Solid technical understanding of Promotions/Cart Engines (Buy Qty, bulk pricing, rules-based discounts).
  • Familiarity with microservices architecture and cloud-native platforms (AWS, Azure, or GCP).
  • Experience with RESTful APIs and event-driven architectures (e.g., Kafka).
  • Mastery of Agile/Scrum/Kanban methodologies.
  • Proficiency with tooling such as Jira, Confluence, and Roadmunk.
  • Exceptional ability to communicate technical trade-offs to non-technical business partners.
  • Ability to articulate business value to engineers.

Responsibilities

  • Lead technical planning, architecture alignment, execution, and launch for customer-facing loyalty and quantity-based pricing/promotion capabilities.
  • Manage technical features for volume discounts, tiered quantity rules, and cart-level promotional bundling.
  • Drive integration and performance of loyalty systems, including points ledgers, rewards, and tier transitions.
  • Map dependencies across Customer Accounts, Checkout/Cart Services, Pricing & Promotion Engines, CRM, and POS systems.
  • Partner with engineers to ensure system scalability for high-concurrency peak events.
  • Oversee technical deliverables for microservices and APIs powering customer interfaces.
  • Translate business requirements into technical epics, user stories, and acceptance criteria.
  • Identify technical bottlenecks and manage risks across engineering squads.
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