Senior DevOps / Site Reliability Engineer

New
G
GradionDigital Innovation, Tech
Ho Chi Minh City / Da Nang City / Hanoi / Can Tho / Bangkok, Global follow-the-sun model; daily communication with European stakeholders.Full-TimeSenior
Salary not disclosed
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Job Details

Languages
Good English
Experience
4+ years
Required Skills
AWSPythonBashGCPKubernetesPrometheusCI/CDNetworking

Requirements

  • 4+ years of experience in a DevOps, SRE, or Platform Engineering role within an international team.
  • Solid Kubernetes knowledge, including cluster operations, troubleshooting, and configuration.
  • Hands-on cloud experience with AWS and/or GCP.
  • Good understanding of networking fundamentals such as DNS, load balancing, firewalls, and VPC.
  • Scripting and automation skills using Python, Bash, or similar languages.
  • Experience with CI/CD tools and GitOps-based delivery.
  • Working knowledge of monitoring and observability systems such as Prometheus or ELK.
  • Good command of English for daily communication with European stakeholders.
  • Self-directed and proactive approach to problem-solving.
  • Experience with MCP servers and AI tooling in production is a plus.
  • Background supporting eCommerce or SaaS platforms is preferred.
  • Familiarity with Frontastic/commercetools frontend ecosystem is a plus.

Responsibilities

  • Own platform availability by monitoring, triaging, and resolving incidents within defined SLA windows.
  • Manage cloud infrastructure on AWS and/or GCP, including provisioning, scaling, and daily operations.
  • Maintain and improve CI/CD pipelines and GitOps workflows.
  • Operate observability systems, including monitoring, logging, and alerting at production scale.
  • Participate in an on-call rotation as part of a global follow-the-sun coverage model.
  • Configure, deploy, and manage AI tooling and MCP servers in production environments.
  • Contribute to infrastructure automation, scripting, and internal tooling development.
  • Write clear post-incident reviews and contribute to monthly operational reports.
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