Inbound Sales Consultant
New
V
Viking CruisesTravel and Cruises
United StatesFull-TimeMiddle
Salary$80,000 – $190,000 annually (base + commission)
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Job Details
- Experience
- 5+ years
- Required Skills
- NegotiationAccount Management
Requirements
- 5+ years experience as an Account Executive or in a similar sales role
- Demonstrated success in meeting and exceeding monetary sales KPI metrics
- Strong experience in making sales over the phone
- Exceptional communication, negotiation, and interpersonal skills
- Ability to build and maintain relationships with high-end clients
- Flexibility in your schedule, to include evenings, weekends, and holidays
- Discipline to work in a structured environment with schedule adherence standards
- Previous sales experience with ability to close on the first call
- Proficiency with basic computer applications and equipment (MS Word, Teams, Outlook)
- Distraction-free workspace with space for a desktop computer and 2-3 monitors
- Dedicated high-speed internet (minimum 25 Mbps upload/download) with ethernet connection
Responsibilities
- Handle inbound sales calls from consumers, identify their needs, and make travel recommendations
- Make follow-up outbound calls, overcome objections, and close the sale
- Demonstrate passion for curating extraordinary travel experiences for high-net-worth guests
- Provide personalized recommendations based on guests’ preferences and interests
- Build lasting relationships to drive consumer loyalty
- Explain cruise itineraries, onboard amenities, and pricing details
- Maintain accurate records of interactions and follow up with leads
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