Online Enrollment Advisor
New
T
The Ohio State UniversityHigher Education
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years in sales, recruitment, communication or related field.
- Required Skills
- Customer serviceRecruitmentCRM
Requirements
- Bachelor’s degree.
- 3+ years of experience in sales, recruitment, communication, or a related field.
- Demonstrated experience in customer service and working cross-functionally within an organization.
- Broad knowledge and expertise in sales tactics and the recruitment funnel.
- Ability to effectively engage prospects via phone, video call, email, and text.
- Capacity to work independently and meet daily activity thresholds.
- Master’s degree in a relevant discipline is preferred.
- 5+ years of experience is preferred.
- Experience in online higher education recruitment is preferred.
- Experience working with nontraditional online prospects and selling intangible service products in a virtual environment is preferred.
Responsibilities
- Lead and serve as the expert for an assigned population of prospective students.
- Engage and sell prospective students on online programs using a consultative advising approach.
- Guide prospects through the application process and monitor progress of submissions.
- Maintain daily activity metrics and track performance against goals for applications and enrollments.
- Document all prospect interactions and notes within the CRM.
- Collaborate with marketing counterparts to provide feedback on lead quality.
- Facilitate cross-functional communication with college partners and transition students to the reenrollment team.
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