Reservations & Client Support Coordinator
New
D
Destination CareersClient Support
New YorkFull-Time
Salary45,000 - 65,000 USD per year
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Job Details
- Required Skills
- Data entryCRMCustomer support
Requirements
- Strong organizational and time-management skills
- Excellent written and verbal communication abilities
- Ability to work independently in a remote setting
- Comfortable using computers and learning new systems
- High attention to detail and accuracy
- Customer-focused with a professional and dependable approach
- Background in reservations, scheduling, customer support, or administrative roles
- Familiarity with booking, scheduling, or CRM-style systems
- Prior remote or virtual work experience
Responsibilities
- Coordinate and support reservation and scheduling requests
- Assist clients with updates, changes, and confirmations
- Maintain accurate records and documentation in internal systems
- Communicate clearly and professionally with clients via email, phone, and messaging tools
- Follow established workflows, procedures, and timelines
- Provide timely follow-up to support a positive client experience
- Collaborate with internal teams to ensure reservation accuracy and consistency
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