Systems Administrator (Salesforce)
M
MetroStarIT Support
RemoteFull-TimeMiddle
Salary$140,000.00 - $160,000.00
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Job Details
- Experience
- Bachelor's degree in an applicable field plus one full academic year of graduate education; OR Bachelor's degree in a specialized field plus two (2) years of applicable experience; OR Bachelor's degree in any field with a minimum of three (3) years of specialized experience.
- Required Skills
- AgileBusiness AnalysisCRM
Requirements
- Bachelor's degree with relevant years of specialized experience (1 to 3 years depending on degree specialization/graduate education).
- Experience administering Salesforce environments in a professional setting.
- Proficiency with Salesforce Flow, permission sets, profiles, reports, dashboards, and data imports.
- Knowledge of Salesforce security models, user management, and workflow automation.
- Experience gathering requirements and translating business needs into technical solutions.
- Experience supporting enterprise software, cloud-based platforms, or CRM systems.
- Experience testing, troubleshooting, and resolving system and application issues.
- Familiarity with Agile development methodologies and iterative delivery practices.
- Knowledge of AI-enabled Salesforce capabilities including Einstein AI, Agentforce, or predictive analytics.
- Understanding of software development lifecycle concepts and data governance.
- Strong analytical, problem-solving, and organizational skills.
- Strong written, verbal, and presentation skills.
Responsibilities
- Administer, configure, and maintain the Army's Salesforce-based AIE Recruiting Platform.
- Configure and manage Salesforce objects, fields, page layouts, workflows, validation rules, and Flows.
- Gather, analyze, and translate business requirements into scalable Salesforce solutions.
- Collaborate with Product Leads, Designers, Developers, and government stakeholders on platform enhancements.
- Develop reports, dashboards, and analytics to support recruiting operations.
- Monitor platform performance, data quality, system security, and user adoption.
- Leverage Salesforce AI capabilities, Agentforce, and Einstein AI to improve productivity.
- Create and maintain system documentation, standard operating procedures, and training materials.
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