Authentication Specialist 1 - Footwear
New
Remote: Japan, India, Hong Kong, PhilippinesFull-TimeEntry
SalaryMarket-competitive compensation structure
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Job Details
- Languages
- Business-level proficiency in English
- Experience
- 2+ years
- Required Skills
- Data AnalysisAttention to detailTime ManagementGoogle WorkspaceSlack
Requirements
- 2+ years of authentication experience
- Business-level proficiency in English
- Comfortable analyzing large sets of data
- Strong attention to detail and accuracy
- Effective time management skills
- Tech savvy with proficiency in internal information systems, Google Suite, Slack, and Zoom
- Flexible to work weekends, holidays, and non-standard hours
Responsibilities
- Monitor real-time customer authentications of footwear
- Ensure the accuracy of internal tests pertaining to newly released brands and materials
- Initiate follow-up communication with customers on an as-needed basis
- Accurately assess and tag items to assist in the machine learning process
- Meet and exceed SLAs through quality and efficient processing
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