Director of Operations
E
EmailableMedia & Publishing
Raleigh, North Carolina, United States. Salt Lake City, Utah, United States. Nashville, Tennessee, United States. Austin, Texas, United States. Charleston, South Carolina, United States. Denver, Colorado, United StatesFull-TimeDirector
Salary not disclosed
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Job Details
Requirements
- Cleaned up messy CRMs
- Killed fake optimism in forecasts
- Reduced churn in usage-based SaaS
- Installed discipline in scrappy teams
- Worked directly with a driven founder
- Experience scaling a chaotic $5M–$25M ARR SaaS
- Calm under pressure
- Direct communication style
- Comfortable challenging a CEO
- Obsessed with numbers
- Energized by growth
Responsibilities
- Run revenue meetings
- Remove founder from operational noise
- Ensure revenue predictability
- Make enterprise motion repeatable
- Maintain strong and stable NRR
- Ensure internal execution is tight
- Scale toward eight figures in revenue
- Install revenue leadership under you
- Achieve infrastructure-level positioning in Media & Publishing
- Own forecast accuracy (10%)
- Drive pipeline discipline
- Manage Net Revenue Retention
- Execute gross churn reduction
- Lead enterprise expansion
- Provide revenue visibility across the org
- Run sales, marketing, customer support, and engineering
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