Transportation Support Coordinator (Remote) — $865–$1,195 per week
A
American Logistics AuthorityTransportation Logistics
Anchorage, AKFull-TimeEntry
Salary45000 - 62000 USD per year
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Job Details
- Languages
- English
- Experience
- Entry experience or experienced support staff
- Required Skills
- Project CoordinationOperations ManagementMicrosoft ExcelDocumentationCustomer serviceAttention to detailOrganizational skillsTime ManagementMultitasking
Requirements
- Clear communication
- Attention to detail
- Ability to multitask under pressure
- Strong organizational skills
- Basic familiarity with load boards / TMS (training available)
Responsibilities
- Provide drivers with updated instructions, addresses, and appointment times
- Track ETAs, delays, breakdowns, and HOS considerations
- Help drivers resolve road issues quickly and professionally
- Confirm pickup and delivery appointments
- Track loads and provide real-time updates to brokers/shippers
- Verify BOLs, PODs, and ensure the freight matches the bill
- Estimate realistic load/unload times
- Prevent overscheduling and tight back-to-back appointment windows
- Upload all paperwork into the TMS
- Track detention, layover, and TONU opportunities
- Keep clean, accurate load notes
- Send check calls and status updates
- Notify brokers of changes or delays
- Maintain positive, professional relationships with shippers/brokers
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