Act as a change agent for customers and Tailor Maximize project and company success by enhancing adaptability in product development Understand the current state of the Professional Service organization and development system Lead problem-solving at an organizational level in the future Coach teams, product management, and the organization to increase project success probability Enable teams to practice excellent development through technical excellence Realize a culture of continuous learning within the organization Drive change by constantly pursuing perfection and challenging current activities Identify and remove impediments for teams, the organization, and customers in cooperation with stakeholders Facilitate training and workshops