Solutions Engineer

5+ years of hands-on experience with MySQL or PostgreSQL in production, including operations, performance tuning, and troubleshooting OR 5+ years of experience supporting customers with MySQL or PostgreSQL workloads. Experience with at least one major cloud provider (AWS, GCP, Azure, or OCI). Proven success in customer-facing technical roles (Solutions Architect, Sales Engineer, Technical Account Manager). Strong understanding of database migration strategies and tooling. Experience evaluating database solutions including architecture reviews, capacity planning, and performance analysis. Ability to write scripts and tools in Python, Go, or JavaScript. Experience creating technical content (documentation, tutorials, blog posts).

Partner with Sales and Customer Engineering as the technical expert. Lead technical discovery to match customer objectives with PlanetScale's offerings. Design and execute proof of value timelines. Design database migration strategies and work hands-on with customers for migrations. Assess workloads, analyze performance, and recommend architecture and optimization. Build tools, scripts, and automation for migrations and onboarding. Create educational content (documentation, guides, blog posts, workshops, videos). Collaborate with Product and Engineering teams to advocate for customer needs.