Chief of Staff - New AI Initiative

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Requirements:

• 3-5 years of experience in a high-paced environment - whether it’s a startup, consulting, operations, or something entirely different. If you’ve thrived in a fast-moving, ever-changing setting, you’ll fit right in.
• A bias for action - you move fast, solve problems on the fly, and don’t wait for permission to make an impact.
• Hunger and curiosity - you ask the right questions, dig deep, and never settle for surface-level thinking.
• Exceptional problem-solving skills - you see challenges before they happen and find solutions that drive real results.
• Strong communication - clear, direct, and confident in both spoken and written English.
• High emotional intelligence - you navigate different perspectives, align teams, and keep things moving forward.
• The ability to manage multiple priorities without missing a beat.
• A strategic mindset with an eye for execution - you connect the big picture to day-to-day operations.

Responsibilities:

• Drive cross-functional projects, from new customer implementations to crafting a new pricing structure, ensuring nothing stalls.
• Support leadership in decision-making, communication, and execution across key priorities.
• Spearhead transparency and alignment across teams so that information flows smoothly, and priorities stay clear.
• Integrate large new teams into our division seamlessly, unifying culture, systems, and workflows while maintaining operational momentum.
• Analyze existing processes, optimize efficiency, and remove friction so we operate at full speed.
• Develop, track, and improve key performance metrics that drive growth and impact.
• Help instill Sword’s high-performance mindset as we double our team in 2025.
• Build deep relationships with customers and partners, understanding the challenges leaders face as they transform their organizations with AI.