Communications Coordinator, Service Excellence - Evernorth Behavioral Health - Remote

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Requirements:

• High school diploma or relevant experience
• 2 years’ experience in communications, administration, or a similar role within a corporate environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc)
• Strong written and verbal communication skills, attention to detail, ability to manage multiple tasks, and a proactive approach to problem-solving.

Responsibilities:

• Assist RS Leads/Change Managers in editing, formatting, and publishing of communications through various communication channels.
• Maintain a communication calendar to track messaging timelines and deliverables.
• Organize and store communication templates, PowerPoint presentations, and documentation in a shared repository.
• Support in Behavioral Iris Page updates and maintenance.
• SharePoint management and maintenance.
• Building surveys and aggregating data received from those surveys.
• Utilizing Wrike, our Work Management System, to track work as well as support RS Leads/Change Managers in Wrike Updates as appropriate.
• Supporting leaders in Wrike data management and reporting.
• Support administrative tasks related to presentations including PowerPoint creations, scheduling meetings, moderating Webex meetings, and sending out recordings and notes related to Change initiatives.
• Opportunity to support the successful implementation of Change Management Plans in coordination with RS Leads.
• Other tasks as assigned by manager.