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Travel Agent (Remote)

Posted 4 days agoViewed

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💎 Seniority level: Junior, 2+ years

📍 Location: Mexico, Colombia, Peru, Chile, Bolivia, Plurinational State of

🔍 Industry: Travel

🏢 Company: Udelta

🗣️ Languages: English

⏳ Experience: 2+ years

🪄 Skills: Customer serviceRESTful APIsEnglish communication

Requirements:
  • 2+ years of experience as Travel Agent
  • 2+ years of hands-on experience with Galileo or Amadeus
  • English B2+
Responsibilities:
  • Assisting clients with their reservations through chat, email, and the Help Center portal, ensuring high-quality service in English
  • Utilising Galileo and Amadeus systems to manage bookings, including adding ancillaries, processing refunds, and reissuing tickets
  • Collaborating with team members to ensure a seamless customer experience.
  • Staying updated with industry changes and company policies to provide accurate and current information to clients
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