Solutions Engineer (Paris or Remote France)

View full description

Requirements:

• 5+ years of relevant work experience in a Solutions Engineering, Pre-sales, Technical Consulting, or Technical Project Manager role
• Strong technical foundation, including hands-on experience with APIs, SaaS platforms, and integrating complex systems
• Solid project management skills to align expectations between teams
• Fluency in French and full professional proficiency in English mandatory
• Exceptional communication skills, you also know how to simplify complex concepts for diverse audiences. You remain level-headed under pressure and can proactively offer customers or stakeholders alternative solutions or timelines
• A customer-first mindset, with a passion for building trust and fostering long-term partnerships

Responsibilities:

• Collaborate closely with different teams to design and deliver tailored technical solutions that meet merchant needs
• Act as a technical advisor, bridging the gap between business requirements and technical implementation to ensure seamless merchant onboarding and deployment
• Facilitate technical integration projects with merchants and partners
• Enable the Revenue teams with the technical or product knowledge to effectively present Alma’s solutions
• Translate merchant and partner feedback into insights to drive product improvement
• Maintain positive relationships with customers and stakeholders, addressing their concerns while standing firm on key decisions
• Provide hands-on support during critical phases, such as the initial rollout of Alma’s solutions, to ensure successful implementation