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Marketing Operations Manager (US or Canada)

Posted 6 days agoViewed

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💎 Seniority level: Manager, 3+ years

📍 Location: United States, Canada

⏳ Experience: 3+ years

🪄 Skills: Data AnalysisSalesforceGoogle AnalyticsReportingData visualizationMarketingProcess improvementCRMData managementA/B testing

Requirements:
  • 3+ years of experience in marketing operations, with expertise in marketing automation platforms (HubSpot, Marketo, Salesforce, or similar).
  • Demonstrable experience thinking through an ecosystem of marketing tools with personal experience leading the evaluation and implementation of new software.
  • Experience managing data syncs across integrated tools (e.g. MAP & CRM)
  • Detail oriented to a fault, with the confidence to audit complex processes and find gaps, or potential optimizations.
  • Strong communication skills and ability to train sales and marketing teams on process and appropriate use of technology.
  • Familiarity with data enrichment and data hygiene best practices; experience with data enrichment & orchestration platforms is a big plus.
  • Familiarity with event and webinar marketing and the operational processes needed to support them.
Responsibilities:
  • Administer, optimize, and troubleshoot marketing automation tools (e.g., HubSpot, Marketo, Salesforce), becoming a subject matter expert on how data flows through our marketing technology.
  • Lead the creation and optimization of email marketing capabilities, ensuring the email marketing team is able to effectively scale, segment, and personalize.
  • Analyze large sets of marketing data to uncover trends, identify opportunities, and provide actionable insights to inform decision-making and drive improvements.
  • Evaluate, select, and implement new marketing technologies and tools to enhance team performance, streamline processes, and support business growth.
  • Work closely with sales and marketing teams to build and manage automated workflows, campaigns, and processes that improve lead management and conversion rates.
  • Continuously review and refine marketing processes, ensuring efficiency and scalability as the company grows.
  • Create and maintain dashboards and regular reports to track key performance indicators (KPIs) and other key metrics related to marketing operations.
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  • 3+ years of experience in marketing operations, with expertise in marketing automation platforms (HubSpot, Marketo, Salesforce, or similar).
  • Demonstrable experience thinking through an ecosystem of marketing tools with personal experience leading the evaluation and implementation of new software.
  • Experience managing data syncs across integrated tools (e.g. MAP & CRM)
  • Detail oriented to a fault, with the confidence to audit complex processes and find gaps, or potential optimizations.
  • Strong communication skills and ability to train sales and marketing teams on process and appropriate use of technology.
  • Familiarity with data enrichment and data hygiene best practices; experience with data enrichment & orchestration platforms is a big plus.
  • Familiarity with event and webinar marketing and the operational processes needed to support them.
  • Administer, optimize, and troubleshoot marketing automation tools (e.g., HubSpot, Marketo, Salesforce), becoming a subject matter expert on how data flows through our marketing technology.
  • Lead the creation and optimization of email marketing capabilities, ensuring the email marketing team is able to effectively scale, segment, and personalize.
  • Analyze large sets of marketing data to uncover trends, identify opportunities, and provide actionable insights to inform decision-making and drive improvements.
  • Evaluate, select, and implement new marketing technologies and tools to enhance team performance, streamline processes, and support business growth.
  • Work closely with sales and marketing teams to build and manage automated workflows, campaigns, and processes that improve lead management and conversion rates.
  • Continuously review and refine marketing processes, ensuring efficiency and scalability as the company grows.
  • Create and maintain dashboards and regular reports to track key performance indicators (KPIs) and other key metrics related to marketing operations.

SQLData AnalysisSalesforceAgile methodologiesRESTful APIsReportingCross-functional collaborationData visualizationMarketingProcess improvementCRMData modelingData analyticsData management

Posted 6 days ago
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