Senior Implementation Consultant - Quality Systems

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Requirements:

• 10+ years’ experience working with life sciences companies in the quality domain
• Proven track record leading high-impact global system implementation programs for life sciences as a consultant, business or IT lead, and/or business sponsor for quality software solutions
• Proven expertise in quality and compliance, quality management systems, document control, and global change management
• Proven ability to manage diverse stakeholders and ensure delivery to a high degree of satisfaction
• Ability and willingness to “roll up your sleeves” to design and implement a Quality solution
• Ability to quickly understand business requirements and create corresponding solution designs
• Proven ability to work independently in a dynamic, fast-moving environment
• Expert on life sciences compliance and computer systems validation requirements
• Ability to travel, up to 50%
• 4-year degree required

Responsibilities:

• Lead life sciences customers in the rapid configuration and implementation of applications to support the management of quality processes
• Guide customers on how to enhance their quality and compliance culture through the use of Veeva’s Quality suite to drive risk analysis, quality metrics, continuous improvement, and audit/inspection readiness
• Define strategies and implementation program(s) for deploying Vault Quality across an organization globally
• Content management solution design, prototyping, configuration, and documentation
• Project management,t including resource planning, leading and motivating a cross-functional team, and project tracking and forecasting
• Primary customer liaison managing communication between the project team, customer, and internal stakeholders
• Mentor project team and junior consultants in the Professional Services organization
• Represent Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.)
• Ensure customer success from beginning to end of the engagement life cycle