Senior Account Executive | Institutional Crypto Asset Management

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Requirements:

• Minimum 2 years of experience in a similar account management role, preferably in the crypto or fintech industry
• Extensive understanding of the crypto trading industry, including market dynamics, trading strategies, and industry terminology
• Proven track record of executing end-to-end sales processes, from lead generation to deal closure, as well as managing and growing key client relationships
• Excellent communication and interpersonal skills, with the ability to interact effectively with both technical and non-technical stakeholders
• Strong problem-solving skills and the ability to work independently in an ambiguous environment
• Self-driven with a high level of initiative and the ability to manage multiple priorities
• Fluent in English (both written and spoken)

Responsibilities:

• Serve as the primary point of contact for key clients, acting as a liaison between clients and various departments at 3Commas
• Maintain and strengthen relationships with existing partners, identifying and pursuing growth opportunities
• Manage a portfolio of high-value accounts, ensuring client satisfaction and retention
• Conduct regular check-ins and strategy sessions with key clients to understand their needs and provide solutions
• Collaborate with internal teams to address client requests, resolve issues, and implement improvements
• Develop and execute account plans to maximize client value and engagement
• Contribute to new client development initiatives
• Monitor industry trends and competitor activities to identify opportunities and potential threats