Senior Software Engineer, Carrier Capabilities (Remote)

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Requirements:

• 8+ years of experience in software development, with expertise in building and maintaining highly available, distributed, and scalable systems.
• Proven expertise in building and maintaining APIs, services, and databases.
• Proficiency in server-side programming (e.g., Go, Python, Java, Ruby) and SQL databases.
• Experience with server-side MVC frameworks (e.g., Django, .NET, Spring, Rails, Phoenix).
• Strong understanding of software architecture, object-oriented programming, and design patterns.
• Experience with cloud platforms (e.g., AWS, GCP, Azure) and containerization (e.g., Docker, Kubernetes).
• Familiarity with performance optimization and debugging in distributed systems.
• Passion for customer success, with a deep understanding of usability, reliability, and scalability.
• Strong interpersonal and collaboration skills, with the ability to work effectively across teams.
• Excellent verbal and written communication skills in English (advanced/fluent).
• Demonstrated ability to drive innovation and scale solutions to meet business needs.
• A commitment to continuous improvement, craftsmanship, and team success.
• BSc or MS in Computer Science, Software Engineering, or a related STEM field (or equivalent experience).

Responsibilities:

• Contribute to define and build a new way of connecting to carrier APIs
• Contribute to maintain legacy integrations
• Partner with other teams to understand their needs in terms of capabilities from carriers
• Build tools to improve internal processes and empower internal users
• Participate in on-call support rotation
• Work with our product team to refine the scope of new products and capabilities
• Lead large projects and initiatives
• Mentors fellow engineers
• Sets high standards for engineering practices and processes
• Sets and monitors KPIs for systems performance and quality