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(Fluent English) Customer Support Consultant (Argentina)
Posted 7 days agoViewed
🗣️ Languages: English
Requirements:
- Excellent English skills (C1 for both spoken and written)
- Experience in customer service is a must
- Analytical and research skills
- Strong problem-solving mindset
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Responsibilities:
- Provide exceptional customer support via calls, chats, and emails
- Build positive and long-lasting relationships with customers
- Meet team KPIs
- Always be up-to-date with cutting-edge technology
- Securely work with customers’ sensitive information
- Apply the latest and greatest customer happiness practices
- Maintain working knowledge of our client’s products and services
- Communicate with developers and other departments of various IT companies
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