ApplyAssociate Client Care Lead (West Coast/Evening hours)
Posted 12 days agoInactiveViewed
View full description
💎 Seniority level: Lead, 1-2+ years
📍 Location: United States, CT
💸 Salary: 60000.0 - 70000.0 USD per year
🔍 Industry: Healthcare
🏢 Company: Partum Health👥 1-10💰 $3,100,000 Seed over 1 year agoMedicalHealth CareHome Health Care
🗣️ Languages: English
⏳ Experience: 1-2+ years
🪄 Skills: Communication SkillsCustomer serviceOrganizational skillsMultitaskingMicrosoft Office SuiteExcellent communication skillsAdaptabilityRelationship buildingAccount ManagementEmpathyActive listeningClient relationship managementStrong communication skillsData entrySales experienceComputer skillsCRMData managementCustomer support
Requirements:
- Four year university degree required
- At least 1-2+ years of experience in a client-facing role required, such as sales, customer success, account management, ideally in a high-growth healthcare environment
- Proven track record of exceeding performance targets, particularly in client admissions or sales-related roles.
- At least 1 year of CRM experience required
- Proficiency in multitasking and operating in a fast-paced environment
Responsibilities:
- Drive the client intake process:
- Engage and nurture prospective clients:
- Manage end-to-end doula contracting:
- Provide exceptional client support:
- Coordinate and schedule clinical appointments:
- Maintain accurate and confidential client records:
- Champion the mission of Partum Health:
- Adapt to evolving needs:
Apply