Sr. Manager, Seller Revenue Operations

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Requirements:

• 3-7 years experience in Sales/Revenue Operation within a marketplace platform or working with small and medium sized business customers
• Experience designing and implementing sales processes and infrastructure while leveraging data to drive influence and strategy
• Mastery of Hubspot with expertise in leading Hubspot improvement efforts
• SQL fluency for report generation and dashboard management

Responsibilities:

• End-to-end responsibility for managing all aspects of sales use of Hubspot, including administration, configuration, data integrity, dashboards and reports, imports/exports, leads analysis, and user training
• Own reporting and data analysis for all seller activity on TCGplayer predominantly through database tool Snowflake, and data visualization tool Tableau.
• Partner cross-functionally with Marketing, Sales, Account Management, and Customer Support to drive go-to-market strategies and achieve growth goals.
• Review and improve the tech stack and tools of our go to market motion, primarily dealing with Hubspot, but also interacting with tools such as Zoom, Slack, and Zendesk.
• Identify performance trends and customer insights through the proactive analysis of reports and dashboards to come up with improvements to the go to market motion.
• Participate in the development and delivery of sales enablement and training materials to ensure professional growth for team members
• Lead a team of Revenue Operations associates by helping them grow professionally and contribute to the success of TCGplayer businesses.
• Other duties and projects as assigned.