Senior DevOps Manager - US

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Requirements:

• 7+ years of experience in cloud operations, including 2+ years in a leadership or managerial role.
• Strong expertise in Azure, GCP. and/or AWS Multi-cloud experience is a plus.
• Hands-on experience with cloud services, infrastructure-as-code tools (Terraform, CloudFormation), container orchestration (Kubernetes, Docker), and CI/CD pipelines.
• Demonstrated ability to work effectively with cross-functional teams, including development, engineering, and customer success groups.
• Proficiency in tools like Datadog, Grafana, Splunk, or similar for monitoring and automation.
• Strong analytical and troubleshooting skills in complex cloud-based systems.
• Cloud certifications (e.g., AWS Certified Solutions Architect, Azure Administrator) are highly desirable.

Responsibilities:

• Ensure the seamless delivery and optimization of cloud-based services, contributing to high availability and reliability.
• Lead and mentor a team of CloudOps engineers, fostering a culture of excellence and continuous improvement.
• Enhance collaboration between cloud operations and other internal teams, aligning operations with business goals.
• Improve customer satisfaction by quickly addressing customer feedback.
• Implement and refine incident response procedures, reducing downtime and enhancing service reliability.
• Drive automation and optimization efforts, increasing operational efficiency and reducing manual intervention.
• Ensure compliance with security standards, safeguarding our cloud environments and customer data.
• Provide valuable insights through regular metrics publication, supporting data-driven decision-making.