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Senior Program Manager, Expanded Access Operations, USA
Posted 15 days agoViewed
💎 Seniority level: Senior, 5+ years
🔍 Industry: Healthcare
🏢 Company: myTomorrows👥 101-250💰 $10,585,001 about 8 years agoPharmaceuticalClinical TrialsMedicalHealth Care
🗣️ Languages: English
⏳ Experience: 5+ years
Requirements:
- 5+ years of experience within the pharmaceutical industry / CROs
- Knowledge regarding Expanded Access is a plus
- Experience with fostering positive sustainable business relationships and promoting value through excellent customer experience, networking
- A good eye for detail; thinking in processes/operations comes naturally to you
- Excellent verbal and written communication in English
Responsibilities:
- Be the primary contact for our Biopharma clients and myTomorrows internal stakeholders for the Expanded Access Programs under your responsibility
- Ensure a smooth-running program and correct documentation and reporting
- Manage both planned and unforeseen additions to the program to ensure that people have access to the treatments they need
- Keep oversight of the program at all times and manage all the ongoing activities and communication
- Create detailed timelines including deliverables, milestones and objectives and ensure that deadlines are being met
- Develop strong relations and trust with all stakeholders, and keep them up to date on the progress of your program
- Achieve and maintain high customer satisfaction
- Develop solutions to tackle any operational issues along with relevant subject-matter experts
- Contribute to continuously improving our Expanded Access Program processes and strategies
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